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FAQ

How do your masks come packaged?

Our masks are packaged in bulk packages per style, they do not come individually packaged.  Our retailers have found that our masks sell MUCH better when they are not in packaging (hanging or laid out on a table).  If you require our masks to be individually packaged, please email or call us for packaging options.

When will my order ship?

In Stock orders ship within 24-48 hours.  If you are ordering custom masks, pre-order, Special Order or quantities higher than our stock levels, orders typically ship within 2-3 weeks of order placement.

How much is shipping?

Shipping varies depending on method selected, your location and the size of your order.  You can calculate shipping at checkout prior to finalizing your order.

Do you accept returns?

Due to the nature of our products we do not accept returns.

What is your sizing?

Kids Masks - Recommended for ages 2-6
Youth Masks - Recommended for ages 6-16
Adult Masks - Recommended for ages 16+
XLarge Masks - Recommended for larger faces

How should your masks be washed?

We recommend hand washing our masks and laying them flat or hanging them to dry.  This will prevent any shrinking and allow our masks to last the longest.

What are your masks made out of?

Our masks have 2 layers of 100% cotton and a 3rd decorative outer layer made of a poly/spandex fabric.

Do your masks have a pocket for a filter?

Yes!  All of our masks have an inside 100% cotton layer that is a pocket for the filter.